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My story

Marlene Ramirez is a forward-thinking, solutions-focused Human Resources executive with global experience in the areas of Talent Management, Diversity, Equity and Inclusion, Employee Engagement, Talent retention, Learning and Development, Leadership Development, Compliance, and driving cross-functional efforts.

Marlene Ramirez headshot.png

Senior Director, Talent, HRBP
09/2022 – Present

Senior Director of Price Smart supporting the largest operator of membership warehouse clubs in Central America, the Caribbean, and Colombia serving over 3 million cardholders, with 11K plus employees. Lead the development, execution, and rollout of learning and business programs that drive retention, promotion, and succession of talent. Drive partnership and leverage a global human resources team to maximize processes that focus on business-specific retention strategies and employee engagement initiatives that deliver healthy talent pipelines and succession. Create change mindset strategies that drive scalable strategic advancement of the people strategy for the

  • Designed New Employee Onboarding, the Career Management strategy, and the Leadership Competency model

  • Developed, executing a Diversity Equity & Inclusion communication strategy to increase employee visibility

  • Launching the Most Loved Workplace employee engagement certification within the top 100 companies

  • Elevating leader capabilities by designing leadership development series for C-suite and below

  • Developing Employee Volunteer Program to drive corporate social responsibility

Senior Organizational Development Consultant
07/2019 – 08/2022

Organizational Development leader of a not-for-profit healthcare organization and clinical care network in South Florida. It operates eleven hospitals, and over one hundred outpatient centers and urgent care facilities, as well as several community health and outreach programs, with 23K plus employees. As a human resources/organizational effectiveness consultant and executive coach, served C-Suite leaders by contributing to the long-term success, growth, and talent retention of the organization. By designing and implementing programs, interventions, and services that facilitate the alignment and integration of leaders/frontline staff, processes, data analytics, vision, strategy, leadership, business goals, and culture throughout the Baptist Health system I have been able to increase engagement. Driving employee engagement, culture, change management, talent management, diversity, inclusion, and social justice initiatives are some of the priorities I lead to support the continued growth, forward-thinking mindsets, and capabilities of organizational objectives.

  •  Increased Employee Engagement by %10 at Baptist Hospital, 5K employee entity in the past twelve months

  • Onboarded and coached over 100+ leaders, supervisors, and above to accelerate integration and performance

  • Designed 105 Individual Career Plans and led high-potential talent development that led to 45% of leader promotions

  • Lead team assimilations, focus groups, and team-building initiatives that identify areas to improve and increase productivity

  • Facilitated virtual conversations across Baptist to promote retaining/attracting talent, culture, and embracing diversity

  • Executed Employee Appreciation initiatives that increased employee satisfaction and raised community awareness

National Director, HR/Talent Management
07/2013 – 06/2019


Human Resources Director at the largest wine and spirits distributor in the United States, 22K employees and $20.5 B in revenue. Lead strategic and tactical HR initiatives and processes within the American-Liberty Division to build engagement at all levels, increase individual and organizational capability, drive business growth, and embed a culture of partnership, transparency, and performance. Provided strategic and operational guidance and supported the executive leadership team on Human Capital Management decisions impacting the business. Managed the supplier partnership at the Executive level. Managed and coached direct reports across various markets.


  • Increased HR effectiveness and efficiencies by centralizing functional programs (i.e.: Performance Management, Talent

  • Acquisition, Training, and Compensation) to deliver the company’s career philosophy and supporting strategy;

  • Improved executive leadership team development by implementing an executive coaching program;

  • Amplified workforce engagement by expanding and providing people solutions that motivate a workforce;

  • Enhanced talent pipelines by executing tools related to Career Planning, Engagement, and Leadership Development;

Manager, Human Resources Latin America
02/2008 – 06/2013


Human Resources leader for Latin America at one of the global leaders in beverage alcohol with over 33K employees globally. I managed HR operational activities across Central America, the Caribbean, and Miami (1200+

  • Enhanced HR efficiency by redesigning HR processes (i.e.: Onboarding, exits, annual reward cycle, talent management)

  • Expanded and elevated the new hire Onboarding program by increasing productivity within the first 90 days; Improved performance appraisal and exit process by realigning communications (Impacted over 200 employees);

  • Increased engagement of 2K managers through training events and effective management of $5M budget;

Manager, Human Resources Latin America
03/1997 – 03/2007


Human Resources leader for one of the largest pharmaceutical companies in the world, employing over 60K people globally. Provided strategic partnership between the regional Latin American offices and the U.S.
Headquarters by delivering Sales and marketing, Human Resources, Legal Affairs, and Leadership Development workshops and initiatives. Managed, coached, and mentored twelve leaders across the region.

  • Improved employee engagement by leading the launch of Performance, Succession Management, and Compensation processes;

  • Elevated the Talent Acquisition function by leading the execution of Behavioral Interview and Selection processes;

  • Enhanced execution of compliance solutions by driving Corporate Philosophy, Values & Standards initiatives;

Manager, Corporate Trainer
06/1992 – 12/1996


Human Resources leader for the world’s largest beverage company, refreshing consumers with over 3,800 beverage choices. I developed and facilitated a Storm training program across forty U.S. production facilities.

  • Improved employee engagement and retention by aligning key HR processes and initiatives;

  • Contributed to cost reduction by identifying organizational efficiencies in the areas of HR, accounting, and operations.

  • Elevated employee engagement by developing, administering, and acting on HR surveys (i.e.: Onboarding exits).

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